An introduction into the basics of Customer Service. This will equip the participants with the skills and knowledge to engage with customers in a number of settings. 


Customer Service 1 Day - Step In Step Up! 

Johnathan  Boyle

Learned alot from the customer service course. It was a great day and Neil was very easy going. He explained everything well. Couldn't fault anything. 

Maryna Novikova

clear and understandable explanation, concisely

Andrii Kotkovets

I recently attended the Customer Service course organized by Donegal Local Development Company (DLDC), and I was thoroughly impressed! 

Everything was well-organized, and the training materials were both useful and engaging. 

I’d like to thank the DLDC team for their professionalism, friendly atmosphere, and dedication to helping each participant build their skills. 

I highly recommend this course to anyone looking to improve their knowledge and confidence in customer service. 

Thank you for a fantastic experience!

Elena  Veremeienko

I really liked the course. Everything is very informative and interesting. I will recommend it to my friends.

Nataliia Nahovitsyna

Thank you for the course, I think it will be very useful in working with clients.

Olena  Shanhurova

Thank you for meaningful seminar. Gave an overall understanding of customer service sphere and main features that a person should possess. Lector had a good sense of humour and information was well structured. 
Definitely recommend it! 

Yaroslav  Yefremenko

Kwanele Mkwebu

I had great experience on my class ,our teacher was so accommodating i understood his explanation and learnt a lot about Customer service. It was great 

Ayebatari Ahiamadu

The program was so beneficial and I look forward to other modules.

Suzgo Mhango

DLDC is so helpful. Would recommend anyone accessing their services 

Richard Kwofie

It was very good.  Trainers have time for trainees. 

An introduction into the basics of Customer Service. This will equip the participants with the skills and knowledge to engage with customers in a number of s...

Question 1

DLDC Staff Member / Referred By 

Dunfanaghy - Survive IT Training

Letterkenny - Donegal Local Development - Board Room

Donegal Town - The Central Hotel

Safetec Letterkenny

The Base

Stranorlar - Finn Valley Family Resource Centre

DLDC

Lifford Clonleigh Resource Centre 

Pobal Eascarrach 

Shannon House

•	Ionad Teampall Cróine

Aranmore

Bundoran Community Centre (beside Library)

St Shanaghan House

Blustack Foundation

GTeic

The Bluestack Foundation

DLDC Letterkenny Boardroom

The Glenties Day Centre

Mount Errigal Hotel Letterkenny 

Workhouse, Dunfanaghy

MFD Shorefront Marque

Tirlough Resource Centre

The Vestry

Donegal Presbyterian Hall 

Vestry

Station House Hotel

Ozanam Community Centre

Bundoran Community Centre

Bluestack Foundation

Donegal Education Support Centre

White House CPI Centre

Dolmen Centre

Raphoe Family Resource Centre Clg.

The Workhouse Dunfanaghy

Safetech 

Lifford Venue To Be Confirmed

CLONLEIGH SOCIAL CENTRE

Donegal Presbyterian Hall

Prysbyterian Hall

Bundoran Retail Park 

O'Donnell Park 

Construction Training Location Gweedore 

Letterkenny Community Centre 

Rosses Community School Dungloe / Pobalscoil na Rosann

Mulroy Woods

ATU Carpark 

Cara House Family Resource Centre

Donaghey Safety Training 

Donegal Local Development Company provides support to individuals who are interested in returning to learning. We provide one-to-one advice and support in relation to accessing education and lifelong learning opportunities. This free and confidential service is available in a number of locations including Letterkenny, Donegal Town and Killybegs or on an outreach basis at a location convenient for you.

We work with individuals to help them to identify and take the steps to improve their quality of life and wellbeing and to access lifelong learning opportunities.

We aim to:

Provide guidance and advice on learning supports and educational opportunities.
Assist you to identify your skills, interests and goals.
Provide information on funding opportunities and entitlements.
Put mechanisms in place to facilitate and respond to your individual needs.
Develop a Personal Action Plan tailored to fit your needs.
Signpost and refer you to a host of specialist agencies
Support you to build your confidence, access tailored Lifelong Learning programmes as well as accessing other support services

Wellbeing Taster Course

A short 10 minute session to give you a feel for the supports available through DLDC

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